A unified customer support inbox that brings WhatsApp, Instagram, Email, Telegram, web chat, TikTok, and Facebook Messenger into one shared team view.
#helpdesk
23 tools curated in this category — including Asking, ify - Agents that Resolve, Ticketping
techFind on mySelectas all sites and tools related to helpdesk. This selection of 23 resources is reviewed and maintained by the community. The most popular include Asking, ify - Agents that Resolve, Ticketping. Each tool comes with a review, tags, comparisons and alternatives to help you make the best choice.
AI agent that resolves support tickets automatically on top of Zendesk, Freshdesk, Salesforce or HubSpot, building its own knowledge base and escalating tricky cases to humans, billed per resolution instead of per seat.
Slack-native helpdesk for support teams: manage tickets, email, and live chat from Slack, with AI handling routine requests and flat volume pricing instead of per-seat fees.
Turns a shared support mailbox into an issue tracker, syncing emails to GitHub, GitLab or Linear so a customer reply automatically becomes a ticket.
One inbox for every channel your customers message you on — WhatsApp, Telegram, Discord, Instagram, Gmail — so a small support team stops juggling five apps and five sets of notifications.
A lower-priced helpdesk where email, chat, and social messages all land in one shared inbox, with an AI assistant named Eden that drafts replies and summarizes tickets so a small support team doesn't drown.
A tool that turns confusing help articles into clickable, step-by-step guides customers can actually follow, so fewer people end up stuck emailing support.
A conversational AI tool that lets employees request software access via Slack or Teams, with automatic time-limited provisioning and revocation.
A chatbot that reads your website and support docs on its own, answers customer questions automatically, and gets better every time a human corrects a wrong answer — no need to manually write and update a script.
A support inbox that reads incoming customer tickets, drafts (or sends) the reply itself, and automatically keeps your customer records up to date, aimed at small teams who can't afford a full-time support rep for every channel.
A tool for service businesses — think a salon, a clinic, a repair shop — that adds an AI receptionist to their website and phone line, answering customer questions, booking appointments, and taking payments automatically, day or night, without hiring extr
A lot of customer questions are already answered somewhere in your docs or FAQ — the problem is nobody reads them before emailing support. Owlish reads your documentation for you and turns it into a chat agent that answers customers directly, shows exactl
One small widget you drop into your website that answers customer questions, hosts a help center, and shows what's new in your product — instead of stitching together three separate tools.
An AI helpdesk that lives inside Slack, turning messy support conversations into tracked, resolved tickets without anyone leaving the chat.
A modern customer support inbox — chat, email, SMS, WhatsApp, voice — with an AI that drafts replies and an autopilot that can resolve simple tickets on its own.
Instead of a static onboarding checklist or a chatbot that only answers questions, Skippr puts a live AI agent inside your product that can actually see the screen, talk to the user, and click through the steps for them.
A customer-support platform built for B2B teams that live in Slack and Teams — it turns messy shared channels into tracked tickets and adds AI agents that investigate and resolve issues.
AI phone agent for property managers that answers tenant calls day and night, handling maintenance requests, leasing questions and tour scheduling automatically.
AI-native customer support platform built specifically for regulated, technical B2B SaaS (fintech, healthtech) with full audit trails on every decision.
AI-native customer support platform that builds conversational agents handling voice, chat and email tickets end-to-end for large companies.