A lightweight helpdesk built for small software teams who find Zendesk or Intercom overkill for their support volume.
#helpdesk
28 tools curated in this category — including Aidkit, HelpStack, GestorMSP
techFind on mySelectas all sites and tools related to helpdesk. This selection of 28 resources is reviewed and maintained by the community. The most popular include Aidkit, HelpStack, GestorMSP. Each tool comes with a review, tags, comparisons and alternatives to help you make the best choice.
AI-powered shared inbox that unifies email, Facebook, Instagram, WhatsApp and web chat, with auto-translation in 40+ languages
Unifies RMM, ITSM, PSA, CRM, and SOC in one platform so managed service providers can run their business without stitching five tools together
A unified customer support inbox that brings WhatsApp, Instagram, Email, Telegram, web chat, TikTok, and Facebook Messenger into one shared team view.
AI agent that resolves support tickets automatically on top of Zendesk, Freshdesk, Salesforce or HubSpot, building its own knowledge base and escalating tricky cases to humans, billed per resolution instead of per seat.
Slack-native helpdesk for support teams: manage tickets, email, and live chat from Slack, with AI handling routine requests and flat volume pricing instead of per-seat fees.
Turns a shared support mailbox into an issue tracker, syncing emails to GitHub, GitLab or Linear so a customer reply automatically becomes a ticket.
One inbox for every channel your customers message you on — WhatsApp, Telegram, Discord, Instagram, Gmail — so a small support team stops juggling five apps and five sets of notifications.
A lower-priced helpdesk where email, chat, and social messages all land in one shared inbox, with an AI assistant named Eden that drafts replies and summarizes tickets so a small support team doesn't drown.
A chatbot that reads your website and support docs on its own, answers customer questions automatically, and gets better every time a human corrects a wrong answer — no need to manually write and update a script.
A support inbox that reads incoming customer tickets, drafts (or sends) the reply itself, and automatically keeps your customer records up to date, aimed at small teams who can't afford a full-time support rep for every channel.
A tool for service businesses — think a salon, a clinic, a repair shop — that adds an AI receptionist to their website and phone line, answering customer questions, booking appointments, and taking payments automatically, day or night, without hiring extr
One small widget you drop into your website that answers customer questions, hosts a help center, and shows what's new in your product — instead of stitching together three separate tools.
An AI helpdesk that lives inside Slack, turning messy support conversations into tracked, resolved tickets without anyone leaving the chat.
A modern customer support inbox — chat, email, SMS, WhatsApp, voice — with an AI that drafts replies and an autopilot that can resolve simple tickets on its own.
Instead of a static onboarding checklist or a chatbot that only answers questions, Skippr puts a live AI agent inside your product that can actually see the screen, talk to the user, and click through the steps for them.
A customer-support platform built for B2B teams that live in Slack and Teams — it turns messy shared channels into tracked tickets and adds AI agents that investigate and resolve issues.
AI phone agent for property managers that answers tenant calls day and night, handling maintenance requests, leasing questions and tour scheduling automatically.
AI-native customer support platform built specifically for regulated, technical B2B SaaS (fintech, healthtech) with full audit trails on every decision.
AI-native customer support platform that builds conversational agents handling voice, chat and email tickets end-to-end for large companies.