A lightweight helpdesk built for small software teams who find Zendesk or Intercom overkill for their support volume.
#customer-support
62 tools curated in this category — including Aidkit, GestorMSP, GuideSail
techFind on mySelectas all sites and tools related to customer-support. This selection of 62 resources is reviewed and maintained by the community. The most popular include Aidkit, GestorMSP, GuideSail. Each tool comes with a review, tags, comparisons and alternatives to help you make the best choice.
Unifies RMM, ITSM, PSA, CRM, and SOC in one platform so managed service providers can run their business without stitching five tools together
Tool for building in-app product tours and onboarding guides by clicking directly on your live webpage, so non-technical teammates can create and update guides without asking a developer each time.
AI agent that resolves support tickets automatically on top of Zendesk, Freshdesk, Salesforce or HubSpot, building its own knowledge base and escalating tricky cases to humans, billed per resolution instead of per seat.
Slack-native helpdesk for support teams: manage tickets, email, and live chat from Slack, with AI handling routine requests and flat volume pricing instead of per-seat fees.
AI chat, voice calling and intent detection that turns website visitors into live conversations for founder-led sales teams.
A feedback, roadmap, and AI-driven changelog tool that keeps every request tied to the actual customer who asked for it, so product teams can prioritize by real impact instead of by the loudest voice.
AI revenue enablement platform with shared deal rooms and white-label client portals that guide buyers from first contact through onboarding and renewal.
One inbox for every channel your customers message you on — WhatsApp, Telegram, Discord, Instagram, Gmail — so a small support team stops juggling five apps and five sets of notifications.
Lets your users show and tell you what's broken by recording their screen and talking through it, instead of trying to type out a bug report in a text box.
A help center that watches your codebase and support tickets, then drafts its own documentation updates for you to approve instead of writing them yourself.
AI agent builder that turns a plain-English description of a task into a working automation agent, connected to 3,000+ apps.
A support inbox that reads incoming customer tickets, drafts (or sends) the reply itself, and automatically keeps your customer records up to date, aimed at small teams who can't afford a full-time support rep for every channel.
A tool for service businesses — think a salon, a clinic, a repair shop — that adds an AI receptionist to their website and phone line, answering customer questions, booking appointments, and taking payments automatically, day or night, without hiring extr
An AI phone agent that answers a Shopify store's inbound support calls 24/7 — handling 'where's my order', returns and product questions so a human team doesn't have to.
A customer-support platform built for B2B teams that live in Slack and Teams — it turns messy shared channels into tracked tickets and adds AI agents that investigate and resolve issues.
AI shopping assistant that ecommerce brands install so customers get help finding the right product and checking out, instead of scrolling and searching alone.
AI phone agent for property managers that answers tenant calls day and night, handling maintenance requests, leasing questions and tour scheduling automatically.
AI-native customer support platform built specifically for regulated, technical B2B SaaS (fintech, healthtech) with full audit trails on every decision.
AI-native customer support platform that builds conversational agents handling voice, chat and email tickets end-to-end for large companies.