#customer-support

62 tools curated in this category — including Aidkit, GestorMSP, GuideSail

tech

Find on mySelectas all sites and tools related to customer-support. This selection of 62 resources is reviewed and maintained by the community. The most popular include Aidkit, GestorMSP, GuideSail. Each tool comes with a review, tags, comparisons and alternatives to help you make the best choice.

62 tools
GestorMSP
DevOps, Cloud & Infrastructure🌐 EN

Unifies RMM, ITSM, PSA, CRM, and SOC in one platform so managed service providers can run their business without stitching five tools together

#crm#monitoring#customer-support#helpdesk#security
gestormsp.com.br
📄 Full details →
👥 Target audience

Fournisseurs de services gérés (MSP) qui veulent unifier RMM, ITSM, PSA, CRM et SOC sans multiplier les outils, notamment ceux facturant à l'international

🌍 Target countries

Brazil

🗣️ Available languages
PT
🔄 Alternatives
ConnectWiseAteraNinjaOne
🔗 Visit GestorMSP
GuideSail
SaaS & Productivity🌐 EN

Tool for building in-app product tours and onboarding guides by clicking directly on your live webpage, so non-technical teammates can create and update guides without asking a developer each time.

#no-code#browser-extension#saas#customer-support#productivity
getguidesail.com
📄 Full details →
👥 Target audience

Non-technical product managers, designers, marketers, and growth teams seeking user onboarding without developer involvement.

🌍 Target countries

Global

🗣️ Available languages
ENGLISH
🔄 Alternatives
AppcuesUserpilotUserGuidingChameleonGuideflow
🔗 Visit GuideSail
ify - Agents that Resolve
AI & Machine Learning🌐 EN

AI agent that resolves support tickets automatically on top of Zendesk, Freshdesk, Salesforce or HubSpot, building its own knowledge base and escalating tricky cases to humans, billed per resolution instead of per seat.

#helpdesk#ai-automation#ai-agents#enterprise#saas
useify.ai
📄 Full details →
👥 Target audience

Enterprise and mid-market support teams using Freshdesk, Zendesk, Salesforce, or HubSpot; SaaS companies and e-commerce platforms managing high ticket volumes

🌍 Target countries

International

🗣️ Available languages
ENGLISH
🔄 Alternatives
Intercom FinZendesk AIAdaForethought
🔗 Visit ify - Agents that Resolve
Ticketping
Collaboration & Communication🌐 EN

Slack-native helpdesk for support teams: manage tickets, email, and live chat from Slack, with AI handling routine requests and flat volume pricing instead of per-seat fees.

#helpdesk#customer-support#ai-automation#integrations#saas
ticketping.com
📄 Full details →
👥 Target audience

Lean, customer-focused teams and startups seeking streamlined support workflows without per-seat billing complexity

🌍 Target countries

Global

🗣️ Available languages
ENGLISH
🔄 Alternatives
ZendeskFreshdeskIntercomHelp Scout
🔗 Visit Ticketping
HeyZinc
CRM, Sales & Marketing Tech🌐 EN

AI chat, voice calling and intent detection that turns website visitors into live conversations for founder-led sales teams.

#crm#customer-support#ai-agents#outreach
heyzinc.com
📄 Full details →
👥 Target audience

Équipes de vente pilotées par des fondateurs, startups et PME cherchant à convertir le trafic web sans équipe SDR

🌍 Target countries

International

🗣️ Available languages
EN
🔄 Alternatives
IntercomDrift
🔗 Visit HeyZinc
ProductBridge
SaaS & Productivity🌐 EN

A feedback, roadmap, and AI-driven changelog tool that keeps every request tied to the actual customer who asked for it, so product teams can prioritize by real impact instead of by the loudest voice.

#saas#productivity#customer-support#ai-automation#feedback
productbridge.io
📄 Full details →
👥 Target audience

Équipes produit utilisant plusieurs outils déconnectés pour le support, le feedback et la roadmap

🌍 Target countries

International

🗣️ Available languages
EN
🔄 Alternatives
CannyFeaturebaseUserback
🔗 Visit ProductBridge
Dock
CRM, Sales & Marketing Tech🌐 EN

AI revenue enablement platform with shared deal rooms and white-label client portals that guide buyers from first contact through onboarding and renewal.

#collaboration#customer-support#crm#ai#integrations
dock.us
📄 Full details →
👥 Target audience

Équipes ventes et customer success qui veulent unifier la collaboration acheteur, du premier contact jusqu'à l'onboarding et le renouvellement.

🌍 Target countries

International

🗣️ Available languages
EN
🔄 Alternatives
HubSpotSalesforce
🔗 Visit Dock
Converge
SaaS & Productivity🌐 EN

One inbox for every channel your customers message you on — WhatsApp, Telegram, Discord, Instagram, Gmail — so a small support team stops juggling five apps and five sets of notifications.

#customer-support#helpdesk#saas#collaboration#integrations
useconverge.app
📄 Full details →
👥 Target audience

Petites équipes support (3-15 personnes) gérant plusieurs canaux de messagerie

🌍 Target countries

Mondial

🗣️ Available languages
EN
🔄 Alternatives
ZendeskIntercomFreshdeskHelp ScoutFront
🔗 Visit Converge
Woise
Collaboration & Communication🌐 EN

Lets your users show and tell you what's broken by recording their screen and talking through it, instead of trying to type out a bug report in a text box.

#customer-support#collaboration#feedback#screen-recording
woise.app
📄 Full details →
👥 Target audience

Propriétaires de sites web, équipes produit et produits numériques en croissance cherchant une collecte structurée de retours utilisateurs

🌍 Target countries

Worldwide

🗣️ Available languages
EN
🔄 Alternatives
Marker.ioBugHerdCannyFeaturebase
🔗 Visit Woise
Ferndesk
SaaS & Productivity🌐 EN

A help center that watches your codebase and support tickets, then drafts its own documentation updates for you to approve instead of writing them yourself.

#docs#customer-support#ai#saas#knowledge-base
ferndesk.com
📄 Full details →
👥 Target audience

Entreprises SaaS et équipes produit voulant garder leur documentation à jour sans charge manuelle

🌍 Target countries

Worldwide

🗣️ Available languages
EN
🔄 Alternatives
GitBookMintlifyIntercomZendesk
🔗 Visit Ferndesk
CodeWords
Automation, No-code & Integrations🌐 EN

AI agent builder that turns a plain-English description of a task into a working automation agent, connected to 3,000+ apps.

#ai-automation#no-code#automation#ai-agents#integrations
codewords.ai
📄 Full details →
👥 Target audience

Operations teams | Freelance automation consultants | Non-technical teams | Go-to-market teams | Solopreneurs

🌍 Target countries

Worldwide

🗣️ Available languages
EN
🔄 Alternatives
ZapierMaken8n
🔗 Visit CodeWords
Auxx.ai
Editors, IDEs & Dev Tools🌐 EN

A support inbox that reads incoming customer tickets, drafts (or sends) the reply itself, and automatically keeps your customer records up to date, aimed at small teams who can't afford a full-time support rep for every channel.

#customer-support#helpdesk#crm#automation#ai-automation
auxx.ai
📄 Full details →
👥 Target audience

Petites entreprises, e-commerçants (Shopify), équipes support voulant automatiser les tickets répétitifs

🌍 Target countries

Marché anglophone, pas de ciblage géographique visible

🗣️ Available languages
EN
🔄 Alternatives
IntercomZendeskFrontGorgias
🔗 Visit Auxx.ai
Agentplace
Editors, IDEs & Dev Tools🌐 EN

A tool for service businesses — think a salon, a clinic, a repair shop — that adds an AI receptionist to their website and phone line, answering customer questions, booking appointments, and taking payments automatically, day or night, without hiring extr

#customer-support#helpdesk#ai-agents#automation
agentplace.io
📄 Full details →
👥 Target audience

Entreprises de services (salons, cliniques, réparation), professions basées sur rendez-vous, support client en ligne

🌍 Target countries

Marché anglophone, pas de ciblage géographique visible

🗣️ Available languages
EN
🔄 Alternatives
IntercomDriftZendeskTidioChatbase
🔗 Visit Agentplace
Ringly.io
Collaboration & Communication🌐 EN

An AI phone agent that answers a Shopify store's inbound support calls 24/7 — handling 'where's my order', returns and product questions so a human team doesn't have to.

#customer-support#ai-agents#speech#ai#ecommerce
ringly.io
📄 Full details →
👥 Target audience

Shopify e-commerce brands with high inbound phone-support volume

🌍 Target countries

Worldwide

🗣️ Available languages
EN
🔄 Alternatives
GorgiasZendeskNextiva
🔗 Visit Ringly.io
Pylon
Collaboration & Communication🌐 EN

A customer-support platform built for B2B teams that live in Slack and Teams — it turns messy shared channels into tracked tickets and adds AI agents that investigate and resolve issues.

#collaboration#customer-support#saas#helpdesk#ai-agents
usepylon.com
📄 Full details →
👥 Target audience

B2B SaaS companies supporting customers via shared Slack/Teams channels and multiple channels

🌍 Target countries

Worldwide

🗣️ Available languages
EN
🔄 Alternatives
IntercomZendeskHelp Scout
🔗 Visit Pylon
Haven AI
Collaboration & Communication🌐 EN

AI phone agent for property managers that answers tenant calls day and night, handling maintenance requests, leasing questions and tour scheduling automatically.

#customer-support#ai-agents#helpdesk
usehaven.ai
📄 Full details →
👥 Target audience

Property management companies | Portfolio owners of rental properties

🌍 Target countries

United States

🗣️ Available languages
EN
🔄 Alternatives
EntrataAppFolio Realm-XAveryRealtyAds
🔗 Visit Haven AI
Decagon
Collaboration & Communication🌐 EN

AI-native customer support platform that builds conversational agents handling voice, chat and email tickets end-to-end for large companies.

#ai#customer-support#helpdesk#ai-agents
decagon.ai
📄 Full details →
👥 Target audience

Large enterprises | Consumer apps with high ticket volume | Fintech, travel, retail

🌍 Target countries

Worldwide

🗣️ Available languages
EN
🔄 Alternatives
Intercom FinAdaForethought (now part of Zendesk)Lorikeet
🔗 Visit Decagon