Knoku
Knoku indexes your docs, GitHub repos, Notion, Confluence, and support tickets, and answers questions about them with citations, delivered via widget, Slack, Discord, or API.
🔗 Visit Knoku
Description
When a company's knowledge is scattered across a wiki, a bunch of GitHub repos, old Confluence pages, and half-answered Zendesk tickets, both customers and internal teams end up asking the same question over and over because nobody can find the existing answer. Knoku's job is to pull all of that together into one place and answer questions directly, with a citation back to the actual source, so you can verify the answer instead of just trusting an AI's word for it.
Technically, Knoku indexes a wide range of sources — websites, GitHub repositories, PDFs, Notion, Confluence, Jira, Zendesk, and OpenAPI schemas — and serves cited, source-backed answers through an embeddable widget, Slack, Discord, or a direct API for custom integrations. It emphasizes no vendor lock-in and framework independence, keeps its index fresh through scheduled syncing rather than one-time ingestion, and provides analytics on deflection rates (how many questions it resolved without a human) and knowledge gaps (questions it couldn't answer well). There's a 14-day free trial with no credit card required; specific pricing tiers beyond that aren't published on the homepage.
💬 Our review
The short version: if your team or your customers keep asking questions that are already answered somewhere in your docs, GitHub, or ticket history — just not findable — Knoku's multi-source indexing with cited answers is a solid fit, and the citation-first approach matters because it lets you actually verify the AI got it right instead of taking it on faith.
The honest caveat is that pricing isn't public, so budgeting requires starting the 14-day trial or contacting sales, and Knoku competes with well-funded players like Glean (enterprise search) and Guru (knowledge management) that have longer track records with large organizations. The deflection-rate and knowledge-gap analytics are genuinely useful for justifying the tool's ROI, but it's worth checking during the trial whether Knoku's answer quality actually holds up on your messiest, least-organized source material, since that's usually where knowledge-retrieval tools struggle most.
💰 Pricing
📊 Global score
🤖 AI-enriched data
Essai gratuit de 14 jours, sans carte bancaire. Tarification au-delà non publiée sur la page d'accueil.
Pros
Indexe une large variété de sources (GitHub, Notion, Confluence, Jira, Zendesk, PDF, OpenAPI)
Réponses citées avec source vérifiable
Déploiement via widget, Slack, Discord ou API
Analytics sur le taux de déflection et les lacunes de connaissance
Cons
Tarification non publique au-delà de l'essai de 14 jours
Concurrence avec des acteurs bien financés (Glean, Guru)
Qualité des réponses à valider sur des sources désorganisées lors de l'essai