Risotto
A conversational AI tool that lets employees request software access via Slack or Teams, with automatic time-limited provisioning and revocation.
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Description
If you've ever waited two days for IT to grant you access to a tool you needed five minutes ago, Risotto is built to close that gap. Employees ask for access the same way they'd ask a coworker — a plain message in Slack or Teams, like 'I need edit access to the marketing Figma file for the next two weeks' — and Risotto handles the rest: routing it to the right approver, granting access automatically once approved, and revoking it when the time limit runs out, no ticket queue required.
Underneath, it's a conversational front-end for identity and access governance: time-based grants, role-based access control, and automated de-provisioning, plus general IT ticket handling that the vendor says resolves up to 60% of tier-1 requests without a human. It plugs into existing ITSM stacks (Jira, ServiceNow, Freshservice, Zendesk) rather than replacing them, aimed at mid-to-large IT teams drowning in repetitive access requests.
💬 Our review
The short version: Risotto tackles a genuinely annoying problem — slow, ticket-based access requests — by making the request itself as easy as a Slack message, with the actual provisioning and time-boxed revocation automated behind it.
Against traditional IGA tools like SailPoint or Okta's access request flows, which are powerful but often require a dedicated admin to configure, Risotto's conversational, chat-native approach is meant to lower the setup and daily-use friction — the tradeoff being it works best layered on top of an existing ITSM system rather than as a standalone identity platform. Against general AI helpdesk bots, Risotto's specific focus on access provisioning (not just answering FAQs) is the differentiator, and the automatic revocation at the end of a time window is a real security win most manual processes get sloppy about. Pricing isn't published, which makes this a demo-and-quote tool rather than a self-serve trial — expect an enterprise sales process typical of IT/security software at this scale. <!-- ai-generated -->
💰 Pricing
📊 Global score
🤖 AI-enriched data
Tarif non communiqué publiquement, contact commercial requis
Pros
Demandes d'accès en langage naturel via Slack
Révocation automatique à durée limitée
Résout jusqu'à 60% des tickets tier-1
Cons
Tarif non public
Nécessite déjà une stack ITSM existante