Hellomatik
Turns your company's documents, videos, and internal systems into an AI agent that answers customers and staff over WhatsApp, chat, email, or phone.
🔗 Visit Hellomatik
Description
Imagine training a new employee by handing them your entire knowledge base and saying "answer questions using only this." Hellomatik does the AI version of that, then deploys the resulting agent wherever your customers already are — WhatsApp, website chat, email or phone.
It ingests knowledge from documents, videos, databases and third-party systems, attributes every answer to its source for auditability, and supports role-based agents for public-facing versus internal use. Workflow automation includes human approval checkpoints before sensitive actions execute. It integrates with Shopify, Google Workspace, Meta Ads, WhatsApp and Sage, and is priced on usage rather than per seat — pricing follows a diagnostic consultation rather than a public price list. Clients cited include Joma Sports, LIXIL Group and TacticalCenter.
💬 Our review
The short version: this is built and priced for mid-market and enterprise companies, not solo founders — the diagnostic-before-pricing model signals a sales-led, custom-quote product, which is real friction if you just want to try it, but source attribution and human approval checkpoints are exactly the kind of guardrails serious buyers should demand from an AI agent that talks to customers.
Against Intercom Fin, which is self-serve with transparent per-resolution pricing but less workflow automation, Hellomatik trades ease of entry for depth of integration and auditability. Against building directly on OpenAI or Claude APIs, it's more expensive but requires no in-house engineering team to assemble. The lack of a public price or self-serve trial is the main practical downside for anyone trying to compare options quickly.
💰 Pricing
📊 Global score
🤖 AI-enriched data
Pas de coût par utilisateur ; le prix est déterminé après un diagnostic évaluant la documentation et les intégrations nécessaires. Licence entreprise unique pour un nombre illimité d'utilisateurs.
Pros
Attribution de sources sur chaque réponse générée (traçabilité)
Points de contrôle d'approbation humaine pour les actions sensibles
Large liste d'intégrations (Shopify, Google Workspace, Meta Ads, WhatsApp, Sage)
Clients entreprise déjà en production (LIXIL Group)
Cons
Pas de tarification publique ni d'essai en libre-service
Processus de vente avec diagnostic préalable obligatoire
Pas pensé pour les petites équipes ou fondateurs solo