Meerlume
Meerlume lets service businesses describe what they do in plain English and get a working WhatsApp or Telegram booking bot in minutes, no coding required.
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Description
If you run a hair salon, dental clinic, or repair shop, chances are half your day gets eaten by the same WhatsApp messages: "Are you open?", "Can I book for Tuesday?", "How much does it cost?". Meerlume is built to answer those for you. You describe your business in a sentence or two, and it builds a chatbot that lives inside WhatsApp or Telegram, answers common questions, checks your calendar, and books appointments automatically — handing the conversation back to a human whenever the customer needs something the bot can't handle.
Technically, Meerlume is a no-code bot builder with an AI layer on top: instead of dragging conversation flow blocks around like older chatbot builders (ManyChat, Landbot), you describe the business and the AI assembles a bot from over 120 industry-specific templates (salons, clinics, restaurants, real estate, trades, tutoring, photography). It integrates with Google Calendar and Sheets for scheduling, Airtable and Notion for data, and Zapier/Make for everything else, plus payment processors for deposits. Bots support human handoff, so a real staff member can step into any conversation the AI can't resolve.
💬 Our review
The short version: Meerlume is a solid pick if you run a small service business that lives and dies by WhatsApp messages, and you want the busywork (answering FAQs, booking slots) handled without hiring anyone or learning a flowchart-style bot builder. The free first bot makes it a genuinely no-risk trial, which is rare in this space.
Against ManyChat or Landbot, the pitch is speed of setup — AI assembles the bot from a template instead of you building a flow from scratch — at the cost of some flexibility for highly custom conversation logic. At $19/month with WhatsApp included and no per-message fees, Meerlume undercuts platforms that charge per conversation or per contact once you scale past a handful of customers, which is exactly the situation solo service providers and small teams hit fastest. The tradeoff: it's a newer, narrower product than the established players, so its integration list and edge-case handling are still catching up, and WhatsApp Business API costs/approval outside Meerlume itself still apply.
💰 Pricing
📊 Global score
🤖 AI-enriched data
1er bot toujours gratuit (sans CB) ; palier payant à partir de 19$/mois, WhatsApp inclus sans frais au message, Telegram gratuit sur tous les paliers
Pros
Premier bot gratuit, sans carte bancaire, pour tester en conditions réelles
Création par description en langage naturel plutôt que par flowchart
120+ templates sectoriels prêts à l'emploi
WhatsApp inclus sans surcoût au message dans les paliers payants
Handoff humain natif quand le bot atteint ses limites
Cons
Moins de flexibilité qu'un flowchart builder pour des scénarios de conversation très spécifiques
Écosystème d'intégrations plus restreint que ManyChat, acteur établi
Coûts et validation WhatsApp Business API restent externes à Meerlume