Tines
A no-code workflow builder that lets IT and security teams automate repetitive tasks — like triaging alerts or provisioning accounts — by connecting tools together with drag-and-drop "stories," no developer required.
🔗 Visit Tines
Description
IT and security teams spend a huge share of their day on repetitive busywork: checking whether a login attempt is suspicious, opening a ticket, pulling data from three different tools to decide if something's a real threat. Traditionally, automating that meant writing scripts or waiting on a developer. Tines lets the people who actually do this work build the automation themselves, by dragging and connecting blocks on a canvas — no coding required — the same way you'd sketch a flowchart.
Tines is a no-code automation and orchestration platform built for IT, Security, and Operations teams, commonly used as a SOAR (Security Orchestration, Automation and Response) tool for alert triage, phishing response, user provisioning, and incident workflows. Each automation ("story") connects to internal tools and external APIs via prebuilt or custom HTTP connectors, runs on triggers or schedules, and can now incorporate AI agents for judgment calls that used to require a human — while keeping a full audit log of every action for compliance review. It's SOC 2 compliant and widely adopted by security-conscious enterprises (Intercom, Databricks, Elastic are public customers) precisely because every workflow step is visible and auditable, unlike a black-box AI agent making silent decisions.
💬 Our review
The short version: if your IT or security team is buried in repetitive alert triage and manual ticket-juggling, and you want your own analysts (not a dev team) to automate it with full visibility into every step, Tines is one of the strongest no-code options — its free tier is also genuinely usable, not just a trial gate.
Tines' edge over general-purpose automation tools like Zapier is that it was built specifically for security/IT use cases from day one — proper audit logging, SOC 2 compliance, and integrations that matter to that world (SIEMs, EDR tools, ticketing systems), whereas Zapier is optimized for marketing/ops glue-work. Against dedicated SOAR platforms like Splunk SOAR or Palo Alto Cortex XSOAR, Tines is generally faster to adopt and cheaper to start (a real free tier vs. enterprise-only pricing), though those incumbents may have deeper native integration with their own security stacks if you're already all-in on one vendor. The catch: paid pricing is entirely opaque (contact sales only), and the free tier's 3-workflow cap means you'll outgrow it fast if automation actually takes off on your team. Best suited for security/IT teams who want to own their automations directly rather than filing tickets with a dev team; overkill for a small startup automating a handful of non-security tasks, where Zapier or n8n is simpler.
💰 Pricing
📊 Global score
🤖 AI-enriched data
Free Edition : utilisateurs/espaces/connecteurs illimités, 3 workflows actifs, $50 de crédit IA/mois. Éditions payantes : workflows illimités, tarif non public (devis)
Pros
Free tier réellement utilisable (pas juste un essai limité dans le temps)
Conçu spécifiquement pour les cas d'usage IT/sécurité (audit, conformité SOC 2)
Interface no-code accessible aux analystes, pas seulement aux développeurs
Journal d'audit complet sur chaque étape d'automatisation
Cons
Tarification payante totalement opaque (devis uniquement)
Plafond de 3 workflows actifs en gratuit, vite dépassé si l'automatisation prend
Moins adapté aux automatisations génériques non liées à l'IT/sécurité
Nécessite de connaître ses outils internes pour configurer les connecteurs