ZunoPilot
An AI agent that runs a business's WhatsApp conversations for them — answering questions, qualifying leads, and moving customers through a sales or support journey automatically.
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Description
If your business already talks to customers on WhatsApp, you know the problem: someone has to be on the other end of that chat around the clock, answering the same questions and repeating the same sales pitch to every new lead. ZunoPilot is built to be that someone — an AI agent that reads a business's product and process information once, then handles the back-and-forth conversation itself.
ZunoPilot is an AI-powered WhatsApp Business automation platform from mTouch Labs. Businesses configure AI Agents by feeding them information about their products, services, and internal processes; the agents then understand natural-language messages from customers and decide how to respond or what action to take, from answering FAQs to qualifying a lead or nudging someone toward a purchase. It's positioned for a wide range of verticals — healthcare, education, real estate, professional services, retail, e-commerce, automotive and hospitality — anywhere a business relies on WhatsApp as a primary customer channel.
💬 Our review
The short version: ZunoPilot is a bet that most small and mid-size businesses running their sales and support through WhatsApp don't need a call center, they need an agent that never sleeps and never forgets the pricing sheet.
As a fresh launch, it hasn't published detailed pricing or a public feature comparison, which makes it hard to judge value for money against more established WhatsApp automation players like AiSensy or Wati — both of which have years of integrations, template libraries, and enterprise support behind them. The vertical-agnostic pitch (healthcare to automotive) is also a double-edged sword: broad applicability is attractive, but a horizontal AI agent rarely matches a vertical-specific tool tuned for one industry's compliance and workflow quirks. Worth watching as it matures, but businesses with WhatsApp already central to revenue should compare it directly against AiSensy, Wati, and Twilio's WhatsApp Business API before committing.
💰 Pricing
📊 Global score
🤖 AI-enriched data
Aucune grille tarifaire publique au lancement — contact commercial requis pour obtenir un devis.
Pros
Agents IA configurables sans code à partir des infos produit/process de l'entreprise
Couvre un large spectre sectoriel (santé, immobilier, retail, automobile, hôtellerie...)
Pensé pour automatiser tout le parcours client sur WhatsApp, pas juste les FAQ
Cons
Tarification non publique — impossible de comparer le rapport qualité/prix avant de contacter les ventes
Produit tout jeune, pas encore d'historique d'intégrations ou de bibliothèque de templates comparable aux acteurs établis
Positionnement généraliste (tous secteurs) plutôt que spécialisé, ce qui peut manquer de finesse face à un outil vertical dédié